FAQ

Frequnetly Asked Questions

Here are the answers to some of the most common questions we receive. If you have further inquiries, please don’t hesitate to reach out.

1. What types of products does Moda Blossom offer?

At Moda Blossom, we offer a wide range of stylish and high-quality clothing for both men and women. Our collection includes:

  • Men’s Pants
  • Men’s Shirts
  • Women’s Tops
  • Women’s Dresses

Each item is designed to offer comfort, style, and versatility, perfect for various occasions—from workwear to casual outfits and evening wear.

2. How do I place an order?Placing an order is simple!

Browse our website and select the items you’d like to purchase.
Add them to your shopping cart.
Once you're ready, proceed to checkout.
Fill in your details, select a payment method, and confirm your order.
You’ll receive an order confirmation email, and we’ll take care of the rest!

3. How can I track my order?

Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to follow the status of your order on the courier’s website or through the tracking section of our site.

4. What payment methods do you accept?

We accept a variety of secure payment methods to ensure a smooth shopping experience:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other Secure Online Payment Options
5. Can I modify or cancel my order?

Orders are processed quickly to ensure fast delivery. If you wish to modify or cancel your order, please contact us within 30 minutes of placing your order. After this time, we may not be able to make any changes. Email us at support@modablossom.com or call us at +852 1234 5678.

6. How can I return a product?

We offer a 30-day return policy. To return an item:

  1. Contact our customer service team at support@modablossom.com with your order number and details of the item(s) you wish to return.
  2. We’ll provide you with instructions on how to return the product.
  3. Return the product unused, in its original packaging, within 30 days of receiving your order.
  4. Please note that return shipping costs are the responsibility of the customer.
7. Do you offer gift cards?

At this moment, we do not offer gift cards. However, we’re working on expanding our product offerings, so stay tuned for updates!

8. How do I contact customer support?

Our customer support team is here to assist you with any questions or issues. You can contact us via:

Our business hours are Monday to Friday from 9:00 AM to 6:00 PM (Hong Kong Time), and Saturday from 10:00 AM to 2:00 PM (Hong Kong Time). We will respond to your queries as quickly as possible.